Urgent Help
If you, or someone you know, is in danger or at risk and needs immediate assistance
Call 999
If you are concerned about your health, or someone else's, but there is no immediate risk
Call 111
Are you a young person who wishes to report a crime?
To report a crime anonymously click here
To report online abuse click here
What to do if you are concerned about a child?
If you are concerned that a child is being abused or neglected, or that they may be at risk of harm, you should contact:
Southend City Council’s Children's Single Point of Contact Team
Telephone Number 01702 215007
Mon to Thurs: 9am to 5.30pm
Friday: 9am to 4.30pm
Emergency Duty Team Out of hours, 365 days a year 0345 606 1212
If they are in immediate danger
Call 999
Southend YMCA Referral form
Whilst we have made every effort to ensure the accuracy of the information provided in this directory, we do not accept any responsibility or liability for any errors that have occurred. We recommended that you always check with providers that their service or organisation meets your requirements. Southend YMCA offer an impartial service and we cannot recommend or endorse any providers listed.
Mental Health and Wellbeing Services FOR UNDER 18'S
Emotional Wellbeing and Mental Health Service
Secondary Care Mental Health Provider for Children and adolescents.
Mental Health and Wellbeing Services FOR OVER 18'S
Samaritans
Volunteers offering emotional support to those experiencing distress and despair.
Therapy for you
Telephone and virtual support
South East and Essex Mind
We are administering video counselling for existing clients, and still running the appropriate adults service for those with a mental health issue or a learning disability who have been arrested and housing service with precautionary adjustments. Offering support and some appointments for existing clients felt to be at risk of harm.
REACH Wellbeing Hub
Accepting calls for anybody with any mental health issue in Southend, Castle Point and Rochford. A member of the team will call back for an initial assessment and to provide support and onward signposting through what will be a difficult time for everyone’s mental health.
There are also many organisations and charities that can help with a variety of health, mental health & social issues, but please be aware not all services are available 24/7 and cannot offer immediate assistance in an emergency situation.
Rough Sleepers
Victim Support
If you’ve been affected by crime, we can give you the support you need to move forward. Our services are free, confidential and available to anyone in England and Wales, regardless of whether the crime has been reported or how long ago it happened. Choose from a number of ways to contact us.
Substance and Addiction
STARS
Community drug and alcohol service for Southend residents. We are currently doing appointments by phone for all registered service users. We are providing a Needle Exchange when needed. Anyone who wishes to start on medication needs to ring us, or if not come to the service. We are prioritising new starters. We are asking service users not to come to STARS unless absolutely necessary.
Domestic & Sexual Violence