Question 1

What’s this about?

Accepted Answer

A new law is being made that keeps your information safe – things like your date of birth, where you have lived, where you go or went to school. Southend YMCA and other people collect and use information for all kinds of reasons, and the new law tells them exactly what they are allowed to do with yours.   We collect some information about you. It’s our job to tell you how we will collect the information, how we will record it and how we will use it.   In this notice, you will see different names or terms used that you may not be familiar with, such as:   Data controller: This person (or group of people, like Southend YMCA) is in charge of the information we collect. This can also be the Southend Borough Council.   Data processor: This person processes information for the data controller. This can be someone outside Southend YMCA or Southend YMCA itself   Data protection officer (DPO): This person makes sure we do everything the law says. Southend YMCA’ DPO is a company called Priviness.    Personal data: This means any information that can be used to identify someone, such as their name, email address and date of birth, or any information that relates to you.

Question 2

Who looks after your information?

Accepted Answer

Southend YMCA is the data controller of the personal information you give us – we look at how and why your information is collected and used. Our details are -     Southend-on-Sea Young Men’s Christian Association (Southend YMCA) Registered Charity Number: 1102837 (registered in England); Limited Liability Company number 5051166; Non-profit, private registered provider of social housing: Number 4853. ​ Southend YMCA, Newlands, 85 Ambleside Drive, Southend On Sea, Essex, SS1   Sometimes we have to give your information to other people, such as the government, but we will only give away your information when you say it’s ok or when the law says that we have to. When your data is given to someone else, they must look after it and keep it safe.

Question 3

Why do we collect and use your information?

Accepted Answer

We will only collect your information when we need it to help us do our job or to follow the law. When we’ve collected it, here’s how we use it:   To support your care and or housing requirements To monitor and report on your progress To provide appropriate support To assess risk To assess the quality of our service To comply with the law regarding data sharing To inform and update court, local authority or statutory organisations

Question 4

What information do we collect?

Accepted Answer

The categories of information that Southend YMCA collects, holds and shares include the following:   Your personal information   This is things like your name and date of birth, identity details, contact details, criminal convictions, social requirements and financial details.                                                        Your characteristics   This means information about you, like where you’re from, what language you speak your background.   Your care needs   This means information provided by your local authority about your care and support or housing needs and risks.   Your assessment information   We collect your assessment information and any test results when you sit a big test or exam or undertake a support assessment or document your progress with any of our activity programmes.   Some of your medical information   We keep information about any times you’ve been ill and any special conditions you have that we need to know about to keep you safe. We ask you to sign a consent form to give us access to your medical records or liaise with the Doctor on your behalf; this is to ensure your wellbeing and the wellbeing of others.   Behavioural information   We record the number of times there have been behavioural issues, what the reasons were and any consequences.

Question 5

Do you have to give us your information?

Accepted Answer

You must give us quite a lot of the information we need, but there is some information that you can choose whether to let us have it or not. When we ask you for information that you don’t have to give us, we will ask for your permission and let you know why we want it and what we will do with it. If you don’t want us to have this information, that’s your choice.

Question 6

Are there some circumstances where I could be denied access to information about me?

Accepted Answer

There are certain circumstances where we can withhold information about you, for example where the information might cause serious harm to your physical or mental health or to another individual.   There are also certain circumstances where we can withhold information about you, for example where there are safeguarding concerns about you or another individual.

Question 7

How long will we keep your information?

Accepted Answer

We don’t keep it forever, only for as long as we need it to help us do the thing we needed it for. We have a policy that tells us when to keep it and when to bin it.

Question 8

What are your rights?

Accepted Answer

You have the right to:   Be told how we use your information. Ask to see the information we hold. Ask us to change information you think is wrong. Ask us to only use your information in certain ways. Tell us you don’t want your information to be processed. Unless we have a legal reason to do so. If the information we are collecting is information that you can choose not to give, you can tell us to stop collecting it at any time.   If you’re worried about how we get and use your information, you can speak to anyone at Southend YMCA, who will be able to help you and answer any questions that you have. If you want to speak to somebody not at Southend YMCA, you can call the people who look after information, called the Information Commissioner’s Office (ICO), on 0303 123 1113 or using their live chat. Or our Data Protection Officer can be contacted at dpo@priviness.eu

Question 9

Four important things to understand

Accepted Answer

Now you’ve read this, we hope you understand that:   The law allows us to get and use your information to help us do our job. We may share your information with others, but only when we really need to. We will ask for your permission to share your information whenever you have a choice. You can tell us not to share your information, even when you have said yes before.

Question 10

Would you like to know more?

Accepted Answer

If you have any questions, we will be happy to help you.

Question 11

Changes to this notification

Accepted Answer

Any changes we may make to this notification in the future will be posted on this page and where appropriate notified to you by e-mail.   You also have a right to lodge a complaint with a Supervisory Authority, for example the Information Commissioner’s Office or http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080   Our Data Protection Officer can be contacted at dpo@priviness.eu

CALL US

Report online abuse

SHOP

Southend YMCA Data Protection Policies

For more information on how Southend YMCA processes your particular data, please click on the link below that most closely resembles your relationship with Southend YMCA.

Recruitment Candidates

Young Persons Privacy Policy

Suppliers

Email Contacts

Point of contact and family members

Housing Visitors

Data Subject: Recruitment Candidates

Young Persons Privacy Notice

Data Subject: Supplier

Data Subject: Email Contacts

Data Protection Privacy Notice

(Point of contact and family members)

Data Subject: Housing Visitors

Our Quality Standards and Registrations:

Proud to be delivering training with: